Membership, cancellation & refunds

1. Purchase options

AQL offers the monthly auto-renewing subscription and one-time lifetime option displayed in the app. The current product, price, billing period and applicable conditions appear in Apple’s purchase confirmation. AQL displays the price returned by the App Store for your storefront; currency and tax treatment may differ by territory.

A verified Apple entitlement is required for paid features. No separate AQL account or email sign-in is required. Policy information, purchase restoration, support and the local personal-data deletion control are available without a new purchase. A trial or discount applies only if expressly offered and shown at checkout.

2. Monthly renewal

Monthly access renews automatically until cancelled through Apple. Apple handles charging and renewal timing under the terms shown at purchase. Cancel before the renewal deadline shown by Apple if you do not want another period. Cancellation normally leaves access available through the paid period, subject to Apple’s entitlement status and any refund or revocation.

3. Lifetime access

Lifetime is a single, non-recurring purchase for ongoing access to the AQL features included in that purchase for the operating life of the AQL service. It does not mean a renewable subscription or a promise that every future separate product is included. Valid access remains subject to compatible devices and the Terms of use, without limiting your statutory rights.

We will not treat the word “lifetime” as permission to arbitrarily withdraw what was sold. Any material discontinuation or inability to deliver paid features must be handled consistently with our representations and applicable consumer remedies.

4. Restore purchases

Use Restore purchases in AQL while signed into the Apple Account used for the purchase in the App Store. Restoration checks an existing entitlement; it is not a second purchase. An expired, revoked or refunded entitlement does not become active by restoring it.

You do not need an AQL email address or account to restore. Valid Apple entitlements from earlier builds remain eligible even if they contain an old AQL account token. Family Sharing is available only where the App Store product explicitly supports it. Restoring access does not recover a journal; import your own encrypted backup for local entries.

5. Cancel a subscription

On iPhone, open Settings, tap your name, choose Subscriptions, select AQL and follow Apple’s cancellation controls. You can also use Manage subscriptions in AQL where available or visit apps.apple.com/account/subscriptions.

Deleting AQL, deleting personal data or contacting support does not by itself cancel an Apple subscription. Export important journal material before access ends. Local deletion is available without renewing membership and does not require cancellation of billing first.

6. Refunds and consumer rights

For an App Store charge, submit a refund request at reportaproblem.apple.com and follow Apple’s process. Eligibility depends on the circumstances, applicable law and Apple’s process. Contact Admin@hereaftercorp.com if a service problem remains unresolved or you need help explaining it.

There is no blanket exclusion of refunds. Nothing in this policy limits rights under the Australian Consumer Law or other mandatory law. The fact that Apple processes payment does not remove responsibilities Hereaftercorp has under applicable law. A granted refund or revoked transaction may end the corresponding access.

7. Changes, billing problems and help

Apple communicates subscription price changes and obtains consent where required. A completed lifetime purchase is not converted into a monthly subscription without your agreement. If payment fails, access follows the entitlement information supplied by Apple, including any applicable grace period.

For a missing entitlement, tell support your app version, the product involved and the error shown. Do not send card numbers, bank statements, an Apple Account password or sign-in codes. We may ask for limited transaction information through an appropriate channel if necessary to investigate.